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FAQs

Why is my package delayed?

Your delivery may get delayed due to unforeseen circumstances. A new delivery timeframe will be shared with you when you track your shipment on our website. In case you have additional questions or concerns, please raise a support ticket from here. You can also contact us via our IVR number +91-7778889753.

What do I do if tracking page doesn't show the expected date of arrival?

The expected date of arrival may not be visible due to updates or changes in the shipment. You can contact our support team for more information.

How can I get the contact number of my delivery partner?

The contact number of your delivery partner can be obtained from the tracking page or by reaching out to our customer service.

What should I do if I am not available at the time of delivery?

You can reschedule the delivery by contacting us or updating the delivery preferences on the tracking page.

My shipment has been returned/cancelled. What should I do?

If your shipment is returned or cancelled, please contact our support team to assist with re-shipping or refunds.

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