Hello, Welcome to Rajveer Logistics's Support Center

To track your shipment, you can download our app or go to the tracking page. Enter your tracking ID and click 'TRACK'.

our delivery may get delayed due to unforeseen circumstances. A new delivery timeframe will be shared with you when you track your shipment on our website. In case you have additional questions or concerns, please raise a support ticket from here . You can also contact us via our IVR number +91-7778889755.

'Pick up pending' status means that Company hasn't received the physical shipment from the sender. Please contact the sender for further assistance.

Company will be able to provide estimated date of arrival only after the shipment has been picked up from the sender. In the meantime, please contact the sender for further assistance.

Your shipment can be delivered to you anytime between 10:00 am and 8:00 pm on the same day when it is marked as out for delivery.

Do not worry if you missed your order.Company usually attempts to deliver the shipment on the following business day if you have missed a delivery.

As a delivery partner, we cannot change your address at our end. Please contact the seller at your end to change your delivery address. For Direct orders, you can change the delivery address from the order details section of our Mobile app.

You can get real time updates on your shipments by downloading our Mobile app and enabling notifications on it.

You can reschedule your delivery/pickup from the tracking details section of our Mobile app. However, this facility is not available once the package is out for delivery/pickup. If our executive reaches your doorstep, please refuse to accept / handover the package.

We prefer delivering your shipment at your doorstep. However, if you wish to collect it yourself, you can place a request from the shipment details page of our Mobile app. You need to carry any Government ID proof (PAN card, driving license, voter ID) to the facility to collect your order. This facility is not available when the package is out for delivery. If our executive reaches your doorstep, please refuse to accept / handover the package.

You need to carry any Government ID proof (PAN card, driving license, voter ID).

We understand that you wish to ensure that the shipment is as per your expectation before accepting it. However, currently, we do not provide an open delivery service. In case of any product related issue, please contact the sender.

Due to unforeseen circumstances, your pick up can get delayed. Please raise a support ticket from the tracking page here.

You can cancel your delivery/pickup from the shipment details section of our Mobile app. However, this facility is not available once the package is out for delivery/pickup. If our executive reaches your doorstep, please refuse to accept / handover the package.

As a delivery partner, we do not have any refund related information. We request you to contact the sender for further assistance.

Please contact the sender with whom the order was placed for further clarification.

Your shipment can be delivered to you anytime between 10:00 am and 8:00 pm on the same day when it is marked as out for delivery.

Do not worry if you missed your order.Company usually attempts to deliver the shipment on the following business day if you have missed a delivery.

Please check with your family members or neighbours in case they have received the shipment on your behalf. If they have not received the shipment, please raise a support ticket from here and our support team will investigate the issue.

Rajveer is a logistics partner to the sender and hence cannot guarantee product quality at their end. We assure you that all the shipments in our network will reach you untampered and in the same condition as was handed over to us by the sender. Please contact the sender or the marketplace to raise any product related issue.

We regret the inconvenience caused to you due to this. In this case you can pay with cash/UPI/QR Code.

If a shipment is lost in our network, we immediately intimate the sender with the shipment status. Please get in touch with the sender, and you will be remitted accordingly.

As the logistics partner, we request senders to provide such details beforehand based on which fragile items are segregated and handled with care.

You can send your personal parcels from here. Place a request along with all your details and we'll pick it up from your doorstep. You can refer to the FAQs on here to learn more.

You can partner with us as a transporter, fleet owner or a franchisee. Click here for more details.

Please visit careers page to view current job openings or view jobs under the careers section of our LinkedIn page. For delivery partner roles, download our partner app.

Kindly send your resume to @gmail.com